Albuquerque Business Podcast

In 1951, Joseph Moses Juran published the Quality Control Handbook, a groundbreaking work that redefined how organizations approach quality. As a Romanian-American engineer and management consultant, Juran brought a fresh perspective to a world recovering from war and industrial upheaval. His handbook wasn’t just a technical manual—it was a call to action for leaders to prioritize quality as a strategic cornerstone. Over 70 years later, its principles remain a goldmine for today’s leaders striving for operational excellence, customer loyalty, and sustainable growth. This blog dives into the key takeaways from Juran’s 1951 masterpiece, offering actionable lessons for modern leadership, with a nod to its historical impact. The Heart of Juran’s Vision: Quality as a Leadership Priority At its core, the Quality Control Handbook challenged the notion that quality was solely the domain of inspectors or technicians. Juran argued that quality starts at the top—with leaders who set the tone, define the vision, and rall