The Cx Cast
397: Generative AI: Lessons Learned
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:29:41
- More information
Informações:
Synopsis
How should CX professionals use generative AI? Forrester VP, Principal Analyst Martha Bennett joins for a follow-up discussion to chat about the evolution and current state of genAI, busting myths and addressing real-world CX applications.
