Journey To Success

Penguin Pick-Up combines the ease of online shopping with the convenience of SmartCentres shopping centre locations to offer customers a choice and give people more free time in their lives. SmartCentres believes consumers will find Penguin Pick-Up a good fit between their desire to buy online and take delivery on their own terms. It is Free, Fast and Convenient - you don't need to leave your car.  Once customers register online, they will be able to have online purchases made from any retailer or website delivered to a Penguin Pick-Up location of their choice. Upon arrival of the online purchase to Penguin Pick-Up, the customer is notified by email, text or voice. The customer then visits Penguin Pick-Up at their convenience where their purchase is placed right into their car, all without the customer leaving the vehicle.  Also, retailers will be able to offer Penguin Pick-Up to their online customers.  The growth in online consumer orders provides an opportunity for SmartCentres to continue to innov