Slick Talk With Wil

In this episode of Slick Talk, Wil Slickers sits down with Matt Orley, CEO of Red Cottage, a company known for its thoughtfully curated vacation rentals in the Northeast. They discuss the importance of removing surprises for guests and ensuring they know exactly what they're booking.  Matt shares insights into expanding Red Cottage's reach through property management acquisitions and innovative membership programs.  The conversation delves into the significance of communication in the hospitality industry, exploring product management, guest experience, and the impact of a well-designed tech stack.  Tune in for an engaging discussion on enhancing guest satisfaction and the evolving landscape of vacation rentals. This episode is brought to you by our sponsors at: The Best Stays & The Best Days are brought to you by Well & Good Morning Coffee. Ensure your guests aren't left unsatisfied with generic or gross coffee, and get Well & Good Morning Coffee in your properties for better guest satisfaction! Hostful