Live Inspired Podcast With John O'leary

What is the hard-to-define, touchy-feely idea of empathy and why is it so important?   Business expert Michael Brenner joins us to share how empathy, kindness + self-reflection can save us both professionally and personally.   You will leave today’s conversation understanding how being kind, cool + being yourself is the best path to happiness + success. SHOW NOTES: Is society meaner? A recent University of Michigan study shows a 40 point drop in empathy in the last 20 years. Michael's parents were ultimate examples of empathy and it teaches him to be the same way with his kids. Of his 53 jobs, Michael shares about being let go from one, only to be hired back weeks later.  Bullseye: What's in it for the customer or person we are serving? "Bureaucracy kills good ideas." Break down the walls that divide us by using Michael's Pushback method: Who is this for? What is the impact it's going to create for them? How do we measure it? "Behind every bad idea is an executive that asked for it." "The customer is not alw