Cxotalk: Leadership, Innovation, Disruption

#BusinessTransformation #DigitalTransformationHow can a large organization apply purpose-driven principles to create meaningful business transformation? The former CEO of Best Buy, Hubert Joly, explains purpose-driven, digital business transformation by presenting the Best Buy company strategy he created.The discussion includes these topics:-- About Hubert Joly's book: The Heart of Business-- Why did Best Buy have trouble in 2012?-- Driving efficiency with respect for people-- What is purpose-driven transformation?-- Efficiency vs. cultural transformation-- Importance of customer experience at Best Buy-- Customer experience and corporate culture-- How do you balance staff and management?=======Watch the video and read the complete transcript: https://www.cxotalk.com/episode/former-best-buy-ceo-purpose-driven-business-transformationSubscribe to our newsletter to be notified of upcoming live shows: https://www.cxotalk.com/subscribe=======Hubert Joly is the author of THE HEART OF BUSINESS: Leadership Principles