The Cx Cast
383: Practitioner Stories: Verizon’s CX In The AI Revolution
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:27:31
- More information
Informações:
Synopsis
As Verizon consumer group’s first-ever Chief Customer Experience Officer, Brian Higgins accomplished a lot in just over a year. He joins the CX Cast to discuss his strategy to deliver best-in-class experiences across all consumer touch points while more efficiently serving customers.
