Property Management Brainstorm

If you've spent some years in the property management industry, you have become aware of the value of operational systems. A well-run business must systematize. Webster defines systemization as "arranging according to a definite plan or scheme." Everything property managers must keep streamlined: business development, owner onboarding, move-ins/outs, rent collection, evictions, etc.In this episode of Property Management Brainstorm, Bob's guest is Paul Kankowski, a systems expert and host of the Property Management Systems Conference, scheduled to be held in Las Vegas January 23 – 26, 2024. Bob and Paul discuss systems and why the concept is essential to every property management company.Topics Covered:[2:10] Paul Kankowski introduces himself and the PM Systems Conference. [4:06] Do the terms Procedures, Policies, Methods, Systems, Workflow, and Process all of these mean the same thing?[5:05] Why is it a bad idea for the company staff to keep their systems and processes only in their heads?