Omni Talk

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss how 7-Eleven is set to open over 600 new stores by 2027, featuring a contemporary design focused on food offerings and customer experience. These new "standard" stores will build on the learnings from their previous Evolution store concept, introducing expanded food and beverage selections, in-store seating, and electric vehicle charging stations. The discussion delves into the implications of this shift for the convenience store and quick-service restaurant (QSR) industries, highlighting the importance of adapting to changing consumer demands. The hosts reflect on their experiences at an Evolution store, noting how 7-Eleven is investing significantly in infrastructure to enhance customer convenience, including mobile checkout options. As they explore the potential impact of these developments, the conversation underscores t