The Cx Cast
375: Practitioner Stories: Implementing NPS At e&
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:30:19
- More information
Informações:
Synopsis
In this episode of CX Cast, we sit down with Chris Lipman, Chief Customer Experience Officer at e&. Together, we delve into the nuances of leveraging Net Promoter Score℠ (NPS) to not only measure customer satisfaction but also drive meaningful business results.
