Business Owners Radio

99 STRATEGY | How to boost profits by focusing on customer satisfaction. w/Tema Frank.

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Synopsis

Tema Frank, best-selling author, international speaker, teacher and customer experience strategy consultant, shares insights from her book PeopleShock: The Path to Profits When Customers Rule. Learn how to use Tema's "3P" Profit Formula to increase customer satisfaction, market share, and sales, while decreasing costs and employee disengagement. Listen and subscribe on Apple Podcasts, Spotify, Google Podcasts, and Stitcher. Website | Facebook | Twitter | Instagram | LinkedIn About Business Owners Radio: Business Owners Radio is a podcast that brings you insights, inspiration, and actionable advice from successful entrepreneurs and business experts. Hosted by Shye Gilad and Craig Moen, our show aims to help you grow your business and achieve your goals. Join us every week for new episodes packed with valuable tips and resources. Sponsorships: Are you interested in sponsoring an episode of Business Owners Radio? Reach out to us at email to discuss advertising opportunities.