Cfo Thought Leader

671: Why the Best Laid Plans Are Continuous | Shane Hansen, CFO, Planful

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Synopsis

It was a meeting that Planful CFO Shane Hansen tells us that he was not looking forward to. The SaaS developer’s FP&A team had discovered a “fairly large” forecasting error, and Hansen deemed it necessary to brief Planful CEO Grant Halloran on the matter. So, as planning teams are apt to do, Planful’s FP&A crew performed an extracurricular round of scenario planning—or what might more accurately be described as "CEO planning." Says Hansen: “We did our homework and put things together in order to be ready for whatever reaction Grant might come up with.” Halloran’s response: “Oh, that’s just a mistake. What can we do to improve?” Of course, whether the Planful CEO’s reaction was among those considered by the planning team in its anticipated responses is not the point. Instead, the tale of the forecasting snag allowed Hansen to bump our discussion concerning continuous planning into the continuous improvement lane. And make no mistake: Planful’s finance chief views these two realms as one and the same. O