The Cx Cast
317: Building Bridges Between CX And EX
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:18:48
- More information
Informações:
Synopsis
How can CX and EX coexist in an organization? Can the right relationship between CX and EX management have a magnifying effect? Martin and Angelina talk through the model for shared management of (or collaboration between) CX and EX, with considerations for different existing organizational structures.