The Cx Cast
323: How To Connect With Stakeholders On CX
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:16:06
- More information
Informações:
Synopsis
CX pros are used to focusing on the customer, often using tools like personas and workshops to create stellar customer experiences. This week, Forrester Senior Analyst Su Doyle makes the case for using those same strategies to prove CX value internally.
