The Cx Cast
327: Empathy Part II & Welcome New Analyst!
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:14:19
- More information
Informações:
Synopsis
In this episode, we welcome back Senem Guler Biyikli, now officially an analyst! She joins us to discuss the link between anthropology and CX, her current research on empathy, and how to promote empathy in a digital environment.
