The Cx Cast
328: How To Facilitate A Great Workshop
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:25:59
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Informações:
Synopsis
Workshops have grown in popularity as a frequent activity for CX pros. But successful workshop facilitation requires skill and thoughtful planning. Forrester Senior Analyst AJ Joplin discusses the importance of improving workshop facilitation and outlines an approach for optimal workshop output.
