The Cx Cast
343: Demystifying Generative AI
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:26:31
- More information
Informações:
Synopsis
What do CX pros need to know about the promises and perils of generative AI? Forrester VP and Principal Analyst Martha Bennett explains the statistical complexity in layman’s terms and offers recent CX examples to illustrate the new paradigm.
