Franchise Euphoria: Franchise Insights | Entrepreneurial Coaching | Business Training | Legal And Financial Strategy

Today I’m excited to interview Kathy Knowles. Kathy is a speaker, trainer and consultant who teaches people about a seven-step system for creating more purpose, profit, and possibilities. She works with business owners to gain more dedicated and loyal employees and customers, and ultimately, her clients are able to make the leap onto a much bigger playing field. I hope you enjoy our interview as much as I did.   Key Takeaways: [1:28] Kathy has a background in Human Resources, but eventually decided to dedicate her time to her passion, which is helping business owners get the right people on their team. [2:51] Through firsthand experience, Kathy has developed a formula to hire right the first time. [3:45] Seek out the best employees, instead of waiting for them to come to you. [4:49] You can always work on someone’s skillset if they have the right attitude. [5:58] Right off the bat, you should weed out applicants who don’t pay attention to detail. [8:14] Do a “trial run” in the interview. [10:03] Sometimes emp