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Keeping Your Franchise System Simplified with Mike Gould of Houndstown USA

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Synopsis

In 1982, founder Michael Gould begins his canine career as a founding member of the NYPD canine unit. Later he went on to become the Commanding Officer of the Nassau County Canine Unit, going on to have a 15+ year career in police canine management. In 1999, as Mike is getting ready to retire from the police department, he has the idea to open a pet care facility after recognizing the need for reliable and honest pet care on Long Island. In 2000, Mike opens the first Hounds Town location, in a 1,200-square foot store in Port Jefferson, introducing the idea of interactive daycare to the area. The events of 9/11 in New York call Mike and his private scent detection dog company Canine Consultants to aid in the recovery efforts at Ground Zero. Mike gets deployed to Naples, Italy, as a member of the naval reserves to run the Military Working Dog program following the terrorist attacks. Since 2003, Hounds Town USA has grown as a franchise with more than 10 locations.   Key Takeaways: [0:18] Today’s episode of Franc