Business With Super Joe Pardo

3 Ways Your Business Can Use Social Media To Interact With Customers Properly

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Synopsis

Every business needs or has social media in its life, but is it being used effectively? Within the last week, I have had both two good experiences with businesses interacting with me on social media and one negative one. In this week's episode of The Business Podcast I want to point out three ways to business owners and managers to handle social media to interact with customers to enhance the experience with your organization. https://www.youtube.com/watch?v=_cgtIelLLac 1. Search out people with a need and interact with them. I tweeted out the following. https://twitter.com/SuperJoePardo/status/1012449182001582082 Shortly after it had a response from an unlikely source. https://twitter.com/SearsAuto/status/1012452239917617152 I was both surprised and delighted to see the initiative that was taken by Sears. This is a great example of how you can utilize your social media team to seek out customers with a pain point that you can help with and interact. 2. Respond when you are tagged in social media. In re