The Future Of Work Podcast With Jacob Morgan | Futurist | Workplace | Careers | Employee Experience & Engagement |

Today's episode is with Mark Hoplamazian, the CEO of Hyatt Hotels Corporation. Today's conversation revolved around the impact of the pandemic on the hospitality industry, the strategies adopted by Hyatt to navigate through these challenging times, and the future of the industry. Mark emphasized the importance of adaptability and resilience, highlighting how Hyatt has leveraged technology to enhance customer experience and ensure safety. He also touched upon the company's commitment to diversity and inclusion, and how it has been instrumental in fostering a positive work culture. We also discuss the role of sustainability in the hospitality sector. Mark shared his vision of a more sustainable and responsible industry, underlining Hyatt's initiatives towards reducing carbon footprint and promoting sustainable practices. Mark also touches on the importance of mental health and well-being, both for employees and guests. Today's conversation with Mark gives insight into the workings of the hospitality industry, t