Informações:

Synopsis

Many years ago I attended a professional speaking course called CLASS (Christian Leaders, Authors, and Speakers Services). Marita Littauer and her mother, Florence Littauer, led the training. Both were vibrant, high energy, polished professional speakers and wonderful teachers. One of the training sessions of this multi-day training class was based on their signature "Personalities" presentations. This is how Marita opened that presentation: "Have you ever noticed that there are people in the world who are different from you? Perhaps you live with those different people or work with them. While you can't change them--even though you may have tried--you can change the way you approach them." That presentation, and many future hours spent reviewing other personality-based training information, changed my approach to dealing with people. In this episode, I share some of my frustrating interactions with people at work and at home and how I manage to deal with them. If you ever experience the frustrations of deali