Ui Breakfast: Ui/ux Design And Product Strategy

Episode 259: Designing Services vs Products with Justin Zalewski

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Synopsis

How can services improve and expand our product experience? Our guest today is Justin Zalewski, director of product design and strategy at Studio Science. You’ll learn their framework for figuring out customer pains, how to establish the balance between self-serve and done for you, how to test your design service prototype, and more.Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Podcasts.Show NotesStudio Science — Justin’s place of workEpisode 254: Learning to Build with Bob MoestaDemand-side Sales 101 — a book by Bob Moesta and Greg EngleStudio Science’s Service BlueprintThe Service Design NetworkGood Services — a book by Lou DowneCheck out Justin’s websiteConnect with Justin on LinkedInThis show is brought to you by Userlist — an email automation platform for SaaS companies. Onboard, engage, and nurture your customers, as well as marketing leads. To follow the best practices, download our free printable email planni