Omni Talk

In this mind-blowing interview, Sabesan Sithamparanathan, the founder and president of PervasID, shares groundbreaking insights on how new breakthroughs in RFID technology (that are already being implemented at a major global apparel retailer) will soon radically change the retail landscape. Learn how PervasID’s cutting-edge RFID solution, powered by AI and machine learning, empowers retailers to optimize omnichannel operations, reduce shrink, and enhance loss prevention strategies. Sabesan also discusses the wide-ranging applications of RFID technology beyond retail, including healthcare, aerospace, and supply chain management. Key topics covered include: - What it takes to achieve 99%+ stock accuracy and real-time inventory visibility - How RFID can enhance your click and collect and omnichannel capabilities - How real-time data can reduce shrink and improve loss prevention - The future of RFID technology in retail and beyond This podcast is already one of Chris and Anne’s favorites of 2024. Don’t miss

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Buying Or Selling: Starbucks Studio? For the full episode head here: https://youtu.be/DHHDZtEQB3M

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Ikea Staffing Employees Within Roblox For the full episode head here: https://youtu.be/DHHDZtEQB3M

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: What We Can Learn From Tesco’s Online Marketplace For the full episode head here: https://youtu.be/DHHDZtEQB3M

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If Body Cameras Keep Store Employees Safer? For the full episode head here: https://youtu.be/DHHDZtEQB3M

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Rolling Out Vusion ESLs To Half The Chain For the full episode head here: https://youtu.be/DHHDZtEQB3M

In this exclusive interview recorded live from the Mirakl Summit in NYC, Molly Hop, EVP Market at Havas Media Network, shares her expertise on navigating the world of retail media networks and e-commerce advertising. Discover key strategies for optimizing your paid media spend, leveraging first-party data, and enhancing customer experience across retail marketplaces. Learn how to strike the right balance between endemic and non-endemic advertising, align your KPIs, and drive incremental growth for your brand. Molly emphasizes the importance of agency partnerships and finding the sweet spot between short-term and long-term strategies to maximize your success in the rapidly evolving retail media landscape. Whether you're a brand looking to boost your relevance or a retailer aiming to create a winning retail media network, this video is packed with actionable insights to help you stay ahead of the curve. Don't miss out on these tips for mastering retail media networks and elevating your e-commerce advertisi

In this exclusive interview recorded live from CommerceNext 2024, Payman Nejati, co-founder and CEO of Ownit AI, shares groundbreaking insights on how his company is transforming the e-commerce landscape with AI-powered overviews and search optimization. With a background spanning 21 years in e-commerce and multiple successful startups, Payman brings a wealth of expertise to the table. Discover how Ownit AI's innovative technology, similar to Google's recently announced AI overviews, helps retailers like Ulta Beauty provide context-driven product recommendations, improve conversion rates, and achieve free customer acquisition through SEO. Payman discusses the importance of answering consumer questions throughout the shopping journey and how this approach can help brands and retailers thrive in an era of voice search and AI assistants like Amazon's Alexa and Apple's Siri. Learn about Ownit AI's user-friendly onboarding process, the company's commitment to partnering with forward-thinking retailers, and their

In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Jill Pavlovich, SVP of Digital Shopping Experiences at Albertsons, shares insights on the company's digital transformation journey from a traditional brick and mortar grocery store to an omnichannel retailer. With a background in fashion merchandising and experience at Wayfair, Jill brings a unique perspective to the grocery industry. Jill discusses the challenges and opportunities of reducing customers' cognitive load when it comes to meal planning and grocery shopping. She highlights Albertsons' innovative shoppable recipes feature, which offers over 9,000 proprietary recipes created by in-house dietitians and chefs, tailored to customers' dietary preferences and household sizes. Discover how Albertsons is leveraging digital engagement, retail media, and customer insights to cater to the evolving needs of consumers, including the upcoming Gen Z shoppers, in this engaging conversation.

In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Amber Turley, VP of Omni Convenience and Commerce Partnerships at Sephora and an OmniStar Award recipient, shares insights on the beauty retailer's approach to delivering convenience and personalization across multiple channels. Amber discusses the various ways Sephora offers convenience to its customers, including same day delivery, buy online pickup in store (BOPIS), curbside pickup, auto-replenishment subscriptions, and partnerships with on-demand marketplaces like Instacart and DoorDash. Amber emphasizes the importance of inventory management and cross-functional collaboration in ensuring a seamless customer experience. She also touches on the role of personalization in Sephora's CRM journey and the integration of omnichannel convenience options throughout the shopping experience. Discover how Sephora is setting the standard for omnichannel retail and learn about the key factors driving their success in th

In this exclusive interview recorded live from the Ownit AI Studio at CommerceNext 2024, Rick Lockton, SVP of Digital at Tractor Supply Company, shares insights on navigating the challenges and opportunities of omnichannel retail. With a background in merchandising and over a decade of experience in digital product management, Rick discusses the importance of organizational design, incentives, and collaboration between digital and store teams. Rick shares his priorities for Tractor Supply, including improving site conversion, leveraging AI in marketing, and building a CDP to better understand and engage customers. He also touches on the value of adopting agile methodology and a product mindset in key areas of the business, such as e-commerce and merchandising. Discover how Tractor Supply is driving digital transformation and omnichannel success by staying close to customers, integrating store and digital experiences, and embracing new retail technologies in this engaging conversation.

In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Noam Paransky, Chief Omni and Innovation Officer at Tapestry, shares insights on the company's digital transformation journey and the evolving role of omnichannel in luxury retail. With an extensive background in consulting at Kurt Salmon Associates (now part of Accenture Strategy), AlixPartners, and Gap Inc., Noam brings a wealth of experience to his current position. Noam discusses the importance of creating unified platforms across Tapestry's family of brands, including Coach, while also tailoring omnichannel initiatives to each brand's unique needs. He emphasizes the significance of empowering store associates and adapting digital strategies to enhance the human touch in retail. Discover how Tapestry is leveraging generative AI to improve customer service, synthesize field feedback through the innovative "Tell Rexy" program, and create more engaging shopping experiences during the holiday season and beyond.

In this exclusive interview recorded live from the Ownit AI booth at CommerceNext 2024, Mara Sirhal, Chief Merchant and Brand Officer at Saks OFF 5TH, shares insights on the power of off-price luxury and how the company delivers attainable aspiration to its customers. With a career spanning nearly two decades at Macy's and Bed Bath & Beyond, Mara discusses the importance of vulnerability and being "selfish" in driving one's career forward. Mara emphasizes the emotional experience that Saks OFF 5TH provides, offering incredible deals on aspirational brands, especially during times of macroeconomic pressure. She also touches on the value of staying curious about new retail technologies and building relationships in the industry. Discover how Saks OFF 5TH is navigating the evolving retail landscape and delivering value to its customers in this engaging conversation.

In this week’s Omni Talk Retail Fast Five news roundup, recorded live from CommerceNext 2024, and sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed: - Walmart rolling out electronic shelf labels to nearly half its U.S. stores (Source: Retail Dive) - TJX asking its sales associates to wear body cameras (Source: CNN) - Tesco building its own third-party digital marketplace (Source: Retail Gazette) - IKEA hiring employees to work inside of Roblox (Source: Marketing Dive) - And closed with a look at Starbucks’ decision to open its own in-house production studio (Source: Adweek) There’s all that, plus Capri Suns, Dr. Pepper, and some really spicy enchiladas. Music by hooksounds.com

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If The Latest Earnings Are The Canary In The Kohl’s Mine? For the full episode head here: https://youtu.be/VZN770YxL6g

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Walmart Realm? For the full episode head here: https://youtu.be/VZN770YxL6g

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If The Takeoff Chapter 11 News Is The End Of Automated Microfulfillment? For the full episode head here: https://youtu.be/VZN770YxL6g

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: How They'll Have What Abercrombie Is Having For the full episode head here: https://youtu.be/VZN770YxL6g

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Adding Grubhub To Amazon Prime For the full episode head here: https://youtu.be/VZN770YxL6g

Live from the Shoptalk Europe stage, Omni Talk's Chris Walton and Anne Mezzenga recap the key takeaways from all three days of the conference with Shoptalk's very own Ben Miller and Zahra Mohamed, all in rapid fire style, and allocating no more than 4 minutes per topic! Highlights include: - The overall state of European Retail - How real is the concept of "Unified Commerce" - Is AI overhyped? Underhyped? Or properly hyped? - The power of brand - Retail Media -- is it all it's cracked up to be? - And, of course, our biggest surprises from the conference and much, much more! Music by hooksounds.com