Property Management Brainstorm

We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.Bob Preston and Kellie Tollifson, of T-Square Properties discuss what it takes to build a solid property management business. They also review how much it helps to be a National Association of Residential Property Managers member, or NARPM (N-A-R-P-M). Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube

We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.One of the newest trends in the property management industry is the Resident Benefits Package. Our guest on this episode is Andrew Smallwood of Second Nature, the leading provider of RBP program implementation. Bob and Andrew discuss why air filters are essential for a healthy home environment and how Second Nature can help property management companies launch their RBP. Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.The tenant turnover process can be a huge hassle when managing a rental portfolio. From listing and promoting the property to screening tenants, then signing the lease, it can sometimes take a village to manage the process at scale effectively.Bob Preston discusses these challenges for property management companies with James Barrett, co-founder of Tenant Turner, a software application that takes the hassle out of the tenant turnover process. They have perfected the self-showing concept, which has proven to be a game changer for property managers.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Go

We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.  This episode is the OG, one of my very first, and you can tell as I was still perfecting my audio quality (ha-ha). But the content is still pertinent today, regarding Broker Trust account compliance, featuring Allison Disarro, at the time with Seacoast Commerce Bank, now Enterprise Bank, and Trust. Bob and Allison discuss the concept and importance of the Broker Trust Account for property management companies, how these accounts are set up correctly, and which funds will be held in the account.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Rad

We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, coming in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. In this episode, Bob Preston addresses that four-letter word, MOLD, with his guest Jason Widmer. Best practices in the property management industry are critical for maintenance, and the most rapid response is required when there is water damage.  Bob and Jason roll up their sleeves and dive into restoration best practices.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

We have some big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, coming in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.  In this episode, Bob Preston tackles the homelessness issue with Todd Gloria, Mayor of San Diego.  A crisis is emerging in which many US citizens cannot afford housing and live in substandard conditions. As active participants in the property management industry, what is our responsibility to contribute solutions to this housing crisis?  Bob addresses this question and more in this inspiring episode.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Can you imagine turning units without having to leave the office? In today’s episode, we find out how property management software can do just that. Joining Bob today is Kobi Bensimon, Founder of Showdigs – the only property management software with on-demand showing agents. It has completely disrupted the residential property management industry by providing a network of actively licensed real estate agents who are trained to handle showings, alongside an easy-to-use scheduling system for prospects.In this fascinating conversation, we find out how Showdigs works, the benefits of having a distributed workforce, managing more properties in a larger geographic area, and some key efficiency killers to look out for.Topics Covered:[2:53] Kobi Bensimon introduces himself and how he founded Showdigs.[6:14] How Showdigs works and how it helps reduce ‘windshield time’[11:12] The on-demand nature of the platform and the benefits of having a distributed workforce[13:10] Working with licensed active field agents through

Is California in a housing crisis? This is a rhetorical question because the answer is an astounding YES!  In California, an estimated 150,000 citizens have become homeless or live in shelters, while over 7 million Californians have been impacted by gentrification and are living in poverty. The median home price in California has eclipsed $800,000. Meanwhile, California remains one of the most difficult places in America to build affordable housing.At the CALNARPM Conference in Napa Valley, April 21, 2022, Bob hosted and facilitated a panel in front of a live audience that addressed this topic. For this episode of Property Management Brainstorm, we've turned a recording of that panel into a podcast!  Bob posed some dicey questions to the expert panel which resulted in a lively discussion. Bob is joined on the panel by Oscar Wei, Deputy Chief Economist, California Association of Realtors; Aaron Eckhouse, Regional Policy Director, California YIMBY ; and Keith Becker, General Manager, DeDe’s Rentals, Santa

In a property management company, recruiting and maintaining staff members who fit within the company culture is one of the biggest business challenges. Most of us in the post pandemic world are running hybrid if not fully remote work routines so there is no reason to be tied by geographic boundaries. On this episode of Property Management Brainstorm, Bob speaks with Pete Neubig, CEO at VPM Solutions, about finding and retaining talent in your property management company. VPM Solutions is an online placement, payment, and training platform dedicated exclusively to the property management industry, to connect employers with virtual assistants.Topics Covered[2:55] Pete introduces himself and company, VPM Solutions.[6:25] What is going on with the “big quit” and why is it so hard to find good people to fill open positions in our companies?[12:30]  Pete explains how VPM Solutions works and walk us through the process of finding virtual employee candidates.[14:45] What is a Virtual Assistant and what are the posit

On this episode of Five Minute Friday, Bob brings his excitement about the upcoming CALNARPM Conference, April 20th - 22nd, in Napa Valley, CA!This is a must attend property management conference, especially if you are a property manager or landlord practicing within the State of California. No kidding, it is the best state chapter conference every year and registration is only $295. Hurry and get registered now before it sells out! There will be an amazing slate of speakers, best networking you can find in the property management industry, and all within the ambiance of the California Wine Country in Napa, CA.We have two fantastic key note speakers:  Chip Eichelberger will be speaking on the ability to ‘Get Switched On’ and be at your best consistently in your property management business. Holden Fox will share “The Million Dollar Client Experience” on leveraging the smallest changes that will generate outsized benefits.Throughout the conference you will also have your choice of listening to sixteen amazing

On this episode of Five Minute Friday, Bob is talking trash! No, not the smack talk variety, but rather new California legislation which has taken effect regarding the disposal of organic waste. This is something for CA landlords and property managers alike to be aware of, especially for multifamily buildings and apartment communities. Why is California doing this? California throws away more than 6 Million tons of food waste every year and more than 24 tons of combined “green organic waste”. SB 1383 is the new law which aims to reduce the short-lived pollutants that many Californians are currently putting in our landfills. Why is this important? The reason is that landfill organic waste emits methane, a super pollutant that is more powerful as a greenhouse gas than CO2. SB 1383 advocates are targeting Californians to reduce organic waste disposal by 75% by 2025. For those wanting more information on SB 1383 and California composting requirements, visit the Cal Recycle website at this web link: California Com

The California legislative session for 2021 has come to a close and there is some important information to share about new California laws for 2022 pertaining to Covid 19 and tenants who may have suffered an impact. On this Five Minute Friday, Bob reviews the current status of the Covid Tenant Relief Act  and what California landlords and property management companies need to consider before taking action on a tenant for nonpayment of rent prior to March 30, 2022. Disclaimer, we are not an attorney and this by no means is intended to be legal advice or a complete legal review, but rather an overview of those landlord / tenant law changes that seem most important to be aware of during Q1 of 2022.The COVID Tenant Relief Act (CTRA) was initially passed by AB 3088, and was subsequently extended and modified several times in 2021, with the last extension being AB 832. Bob covers a review of AB 832, the creation of the COVID-19 Rental Housing Recovery Act, and steps that landlords need to take if rent is delayed by

Let's go back to some of the best guest conversations from  last year in the “Best of Brainstorm 2021”, soundbites and highlights from leaders in the property management industry. Topics Covered[3:28] Episode 61 featured Mark Scott of Encore Realty in Bonita, CA and Daniel Rogers of All Seasons LLC in Colorado Springs, sharing their thoughts on moving away from the term "landlord".   [6:40] In Episode 51, our guest was Niv Davidovich, of Davidovich Stein Law Group, who gave us an update on eviction law and squatters rights in California.[9:58] One of my fellow NARPM Regional Vice Presidents joined me on  Episode 54, AJ Shepard of Uptown Property Management in Portland, to talk about real estate syndication.    [11:34] Episode 59, Understanding Section 8 and the Housing Choice Voucher Program: Tyler Craddock, Governmental Affairs Director for NARPM, Patti Robertson of PMI Virginia, and Amanda Han of Cornerstone Properties in Hawaii. [15:18] Episode 53 featured Brad Larsen, of RentWerx San Antoni

From our experience at North County Property Group as a landlord and property manager, it seems that for as many hours as there are in the day, there are three times as many interruptions that take you away from work that needs to get done.  In the office, you can easily lose your train of thought with everyday interruptions and if working from home you’ll find lots distractions too. In small doses, distractions can actually be a good thing. Small breaks during the day often help to refresh your mind and prevent stress and burnout. But when you take too much time away from important work to deal with less important tasks, you’re sabotaging your own productivity. What can you do to get a little more clarity and get rid of those distractions? 1. Turn off the background noise. 2. Have a calming mantra. 3. Clean up your office space, desk, and email inbox. 4. Focus on two top priorities each day and tackle one thing at a time. 5. Say no to checking your email and put your phone on silence.Are you up for the chall

At North County Property Group, we just love the month of January. No, not because of setting new year resolutions or starting yet another failed diet, but because it is the best time of year to kickoff new strategy and plans for our San Diego property management company.In this episode of Five Minute Friday, Bob shares his five ways to kick off 2022 with a bang at your property management company!  #1.  Develop your forecast, budget, and strategic plan.  #2.  Do an organizational checkup.#3.  Set team accountability and goals.  #4. Host a 2022 launch meeting. #5. Take the 15% budget trim challenge. Do these things and you will have a great start to 2022!  TGIF and I will catch you next week with great topic on Five Minute Friday.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHea

Pest control in rental properties is a challenging topic for any property management company. Treating for ants, termites, mice and other unruly pests is likely to come up in almost any residential property. And determining who is responsible for treating a rental property for pests can also be a sensitive topic. Is it the tenant's responsibility that a property may have a huge ant problem, or is it a severe problem that existed prior to move in and therefore may be the responsibility of the landlord? With Bob as a guest on this episode of Property Management Brainstorm is Tom Clements of PestShare, a company with a new approach to pest control with the goal of happier tenants and property owner savings. Have a listen to learn a lot about the importance of pest control and this new concept for property managers.Topics Covered[2:15] Tom Clements tells us about himself and the concept of PestShare.[3:00] The importance pest control when it comes to rental property care and maintenance.[4:15] When a pest is

There is no denying that Property Management can be an all-consuming profession. Once a Property Management business is established, however, it can be a fun and fruitful enterprise. For those who are considering starting a property management company, will 2022 be a good year and is the timing right? On this episode of Property Management Brainstorm, host Bob Preston is joined by Kathleen Richards who will share her thoughts on starting her own company and coaching others how to do the same.  Kathleen is Founder of The Property Management Coach. She is also a nationally recognized coach, speaker, instructor, author, and thought leader for the last 30 years focusing on business, leadership, and specifically the field of property management.Topics Covered[2:30] Kathleen introduces herself and tells a bit about her coaching company, The Property Management Coach.[4:15] With all the changes in the real estate market and landlord/tenant laws, is this a good time to start a Property Management company? [10:10] Bef

Happy New year and welcome back to Property Management Brainstorm podcast and the first Five Minute Friday in 2022!  We are back for 2022 and ready to go for in the new year with renewed energy and enthusiasm to bring you great content from the Property Management industry.In this episode of Five Minute Friday, Bob shares some of the topics he plans to cover in 2022 starting with how to kick start your year,  forecast and motivate your team for to achieve your identified goals and objectives. There are many Legislative Updates for 2022, including new California laws, compliance dates and other trends which will affect California residential landlords. Perhaps the most important of these are the most recent laws and laws forthcoming to related to the COVID-19 pandemic and the COVID-19 Tenant Relief Act (CTRA). So make sure and stay tuned for that!There are also a lot of new trends in the property management industry such as new technologies and approaches to everything from rent collection, application screeni

As a real estate investor or property manager, it’s imperative that you have great representation regarding tax considerations. This is true, not only for running our own businesses, but also to provide the best possible advice if you have investment partners or investment property clients for your property management business. The key is planning to successfully and legally reduce tax liability in order to maximize after-tax income.On this episode of Property Management Brainstorm, host Bob Preston is joined by Richard Hart, of Hart & Associates, a tax consulting firm providing guidance and services to property managers and investors. Richard is also a NARPM affiliate for those of us who are members of the National Association of Residential Property  Managers. Richard and Bob explore tax related considerations that all property managers and investors will want to hear.. Topics Covered[2:40] Richard introduces himself, his tax accounting company Hart Associates, and how they can help you protect your har

Property Management Brainstorm host, Bob Preston, wrote an article for the December issue of NARPM’s Residential Resource Magazine, titled Ten Best Practices in Relationship Management. We thought it would be good to spend todays FMF on a quick review of those 10 best practices: Online Presence – This is where a cand interacting with your company digitally through your website or social media. CRM Software – Everything related to staying connected with that individual customer can be found in one place – names, addresses, numbers, contact info, and notes on the history of the relationship.Responsiveness – If you don’t respond quickly, either too a new prospective customer or an established one, it will be impossible to forge a positive relationship. Building Trust – There is no silver bullet for this one, just using common courtesy – show up on time, respond when you say you will, bring solutions and not problems, be an expert not an instigator. Regular Communication – Staying in touch with your customers and