Park Leaders Show : Park Ranger | National Park | State Park | Leadership

"Technology should enhance the story without intruding on the landscape." Notable Moments [00:01:23] How immersive storytelling helps museums and visitor centers [00:03:36] Approaching historic sites without overpowering artifacts [00:07:22] Why media creates emotional connections for visitors [00:11:37] How interpretive signs enhance experiences along trails [00:13:58] Using technology like QR codes to expand storytelling [00:19:02] Extending ranger knowledge through media and audio [00:26:13] Helping parks refresh outdated exhibits with phased plans [00:29:35] Advice for park leaders about engaging future generations Jody Maberry welcomes guest Tim Steinouer, executive producer for BPI, a multimedia company that specializes in immersive environments for museums, attractions, and visitor centers. Tim shares how thoughtful storytelling, media, and interpretive design can enhance visitor experiences without overpowering the natural or historic elements that make parks special. Tim shares how BPI helps moderni

"These women helped protect our forests long before most people realized their role." Episode Highlights [00:00:42] Welcoming Allison Martin back to the show [00:02:16] Introducing the history of fire lookouts [00:05:04] Why lookout towers were critical for early fire detection [00:08:33] Women who served as early fire lookouts [00:12:11] The responsibilities of monitoring forests from remote towers [00:17:45] The solitude and discipline required for lookout work [00:21:18] Why these stories matter for understanding park history This episode welcomes Allison Martin back to the show. Allison is an English teacher from Indiana and host of IN the Parks podcast, where she shares stories connected to Indiana State Parks. In this episode, Jody shares one of Allison's podcast episodes that explores the history of women who served as fire lookouts. Long before modern fire detection systems, lookout towers played a critical role in protecting forests. The episode does a fantastic job showcasing the dedication, respon

"It may not be your fault, but it is your responsibility." Notable Moments [00:02:29] Leadership transitions are creating uncertainty across parks and agencies [00:04:06] Leadership is hard, relentless, and has no finish line [00:09:06] Accountability means owning outcomes, even when they aren't your fault [00:10:30] Vision and communication give direction to leadership [00:11:15] You don't have to be the smartest, but you must be knowledgeable [00:12:15] "It may not be your fault, but it is your responsibility" in action [00:13:51] There is no such thing as no leadership. Someone will emerge [00:22:56] Leadership development begins long before you have the title [00:25:17] How initiative at any level inspires leaders above you Phil Gaines joins Jody Maberry to discuss the keys to good leadership during times of transition in parks and conservation. They explore why leadership is hard, why it has no finish line, and why accountability, confidence, vision, communication, and knowledge are critical. Leadership

 "You don't get a second chance at a first impression." Notable Moments [00:00:59] Introducing the concept of "moment of truth" [00:02:13] Premises as the "front porch" of the park [00:06:21] Defining product beyond retail [00:09:58] Promises and the purpose of parks [00:16:07] Why people are the most fragile moment of truth [00:22:09] The importance of the uniform and credibility [00:24:26] Final reminder: don't miss the moment A moment of truth happens when a guest comes in contact with what you do and the experience it gives them. Jody Maberry and Phil Gaines explore how this concept applies to parks and conservation leadership. They break it into four areas: premises, product, promises, and people and discuss how each interaction shapes a visitor's experience. From first impressions at the entrance gate to the power of a ranger's uniform, every contact becomes a defining moment. Read the blog for more from this episode.  Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.f

"We were sent to Alaska to show the flag, explain why we were there, and make sure nobody got hurt. None of that was guaranteed." Notable Moments [00:04:26] Why the Alaska Ranger Task Force was formed [00:06:12] Establishing a ranger presence across 60 million acres [00:10:05] Hostility toward rangers on the ground [00:19:25] Aircraft sabotage and safety risks [00:24:22] Plane burned during task force operations [00:31:10] Defusing a tense confrontation in McCarthy [00:39:36] A landmark game case in Gates of the Arctic [00:46:53] Defining success: restraint and leadership Walt Dabney recounts his experiences as part of the 1979 Alaska Ranger Task Force, a small group sent to establish a National Park Service presence following the proclamation of new national monuments. He shares stories of isolation, hostility, restraint, and leadership during a pivotal moment in public lands history. Read the blog for more from this episode.  Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://w

"People don't fall in love with parks because of facts alone. They fall in love when they understand the stories." Notable Moments [00:00:55] Why Allison started a podcast about Indiana State Parks [00:02:32] Discovering a love for the outdoors later in life [00:03:17] How the podcast gained support from Indiana State Parks [00:06:27] Finding stories inside each park [00:08:02] Why interpretive naturalists are powerful storytellers [00:14:00] Rediscovering familiar parks through curiosity [00:18:22] The role of hospitality in Indiana State Parks [00:24:51] Advice for civilians who want to have an impact on parks Allison Martin, an English teacher from Indiana and host of In the Parks, shares how storytelling can deepen connections to state parks. She discusses creating a podcast without prior experience, working with park staff, highlighting interpretive naturalists, and how civilians can meaningfully support parks through curiosity, volunteering, and visitation. Read the blog for more from this episode.  Con

"Parks are about relationships. With your team, your communities, your partners. That's what sustains leadership over time." Notable Moments 00:01:03 – Lisa shares her unconventional path into parks leadership 00:05:38 – Why relationships are the key to long-term success as a director 00:09:03 – The value of national peer networks for park leaders 00:13:18 – How visitor behavior has changed since the pandemic 00:15:12 – Adapting parks without losing their purpose 00:24:02 – Leading through budget shortfalls with transparency 00:29:18 – What Oregon State Parks does better than anyone else 00:30:33 – Advice for emerging park leaders In this episode, Jody Maberry talks with Lisa Sumption, Director of Oregon State Parks, about long-term leadership, teamwork, and navigating change in modern park systems. Strong park systems aren't built on policies alone. They're built on trust, teamwork, and relationships that last. Leadership rooted in people, not ego, makes all the difference. Resources www.parkleaders.com http

"When people see fire only as destruction, we miss the opportunity to understand it and to prepare for what's coming next." Notable Moments [00:01:19] Using photography to educate the public [00:02:50] Recognizing public land employees as serving the country [00:07:23] First experience photographing wildfire at night [00:10:29] Importance of wildfire training for media [00:16:14] Benefits of documenting fires from inside incidents [00:29:56] Why media access on public land matters [00:39:23] How wildfire scale has changed over a decade [00:44:56] Advice for making an impact as a park leader As wildfires grow in scale and impact, understanding becomes a form of preparedness. In parks and conservation this sometimes means letting people see what's really happening, even when it's uncomfortable. Stuart Palley has spent more than a decade documenting wildfires across public and urban lands. Our conversation explores how media can educate the public when done responsibly, the importance of safety training for phot

"Sometimes one experience is all it takes to awaken a new passion." Notable Moments [00:02] Chris shares his outdoor roots in New Zealand and Australia [00:02:19] How Impact Destinations blends travel and philanthropy [00:03:32] Rhino relocation as a once-in-a-lifetime conservation experience [00:04:29] Identifying endangered species and forming partnerships [00:06:34] The start of Hands Up Holidays and early volunteer work [00:09:44] Why Chris shifted from volunteering to philanthropy [00:11:37] Conservation efforts in Costa Rica and Chile [00:16:52] A traveler inspired to support multiple conservation projects [00:18:41] Advice for people who want to make an impact Christopher Hill shares how Impact Destinations connects travelers with wildlife conservation projects through philanthropy. He explains how this model supports experts on the ground while giving travelers rare behind-the-scenes experiences such as rhino relocation, orangutan rescue, shark conservation, and more. He also discusses how these exper

"The more we can let people know, the better it is for the wolves, the better it is for our conservation efforts." Notable Moments [00:02:29] How Monica discovered the Wolf Conservation Center [00:03:30] Understanding endangered wolf subspecies and conservation efforts [00:04:18] Role of pup-nanny caretakers [00:05:50] Rare wolf sightings and population challenges [00:08:14] How public education connects people to conservation [00:12:55] The miracle wolf pup, Trumpet, and her powerful genetic story [00:15:41] Turning a single idea into a multi-book series [00:19:25] Taking action instead of stopping at curiosity [00:21:39] Ways anyone can support conservation efforts Author and Wolf Conservation Center volunteer Monica Stahlman joins the show to share the remarkable real-life story behind Trumpet, the miracle Mexican gray wolf pup. Monica discusses her path from volunteer to children's book author, the critical work of wolf recovery programs, and the many ways people can support conservation from wherever th

"When you create a thriving ecosystem  you'll have people that are motivated to go and do good work, move your organization forward, and make an impact on the people and resources that you serve." Notable Moments 03:20 – How a riverfront festival connected thousands to conservation. 04:38 – Leadership through the lens of ecology explained. 07:32 – What workshops reveal when taken outdoors. 09:12 – The podcast's evolution from Outdoor Executive Dad to Parks and Restoration. 16:25 – Highlights from the "Next Level Leadership" episode. 18:30 – The mindset shift from hustle to balance. 20:25 – Moving from "it's about you" to "it's about your team." 21:26 – Topics coming soon to Parks and Restoration. 24:34 – Why more park leadership podcasts help the entire industry. 25:15 – Where to find Chris Lee and his work. Jody reconnects with Chris Lee, Executive Director of Des Moines County Conservation and co-host of the Parks and Restoration podcast. They explore the evolution of Chris's show, the role of ecological c

“Disruptive innovation in parks rarely starts big. It’s often the small changes that reshape how people connect with the outdoors.” Episode Highlights 00:42 How a small cooler forever changed camping and visitation. 05:23 – RVs and modern camping units disrupt campgrounds built in the 1930s. 09:13 – Digital platforms can drive unexpected visitor surges. 10:52 –Reshaping reservation systems and campsite use. 14:44 – Why leaders must act, not react when disruptive innovations emerge. 15:50 – QR codes, drones, and geocaching are examples of disruptive tech in action. 21:37 – Monitoring trends to keep parks relevant. 25:34 – Shifting demographics and expectations require adaptation, not resistance. 27:35 – Small steps of change often matter more than sweeping cultural shifts. Disruptive innovations don’t always arive with fanfare. In fact, they tend to be more subtle. In parks its the seemingly small coolers, gadgets, or trends that change everything. This conversation explores how small shifts reshape recreation

“Fear often comes from not knowing. Once you take time to learn, fear can turn into respect.” Notable Moments [00:02:22] Doug shares his curiosity-driven adventures in Mexico and Russia. [00:05:00] The challenge of endless progress on a finite planet. [00:07:18] Why wilderness is essential for grizzlies and for us. [00:09:34] Tracking wildlife movement near highway corridors. [00:18:55] The lasting influence of The Monkey Wrench Gang. [00:28:02] How our treatment of bears reflects how we see ourselves. [00:29:08] A family’s shift from fear of grizzlies to awe and respect. [00:31:10] The need for united action to defend wilderness and parks. Conservationist and author Doug Peacock returns to share stories from a lifetime spent in wilderness. From grizzlies in Yellowstone to tigers in Russia, Doug reflects on the threats facing wild places and the fight to protect them. He offers hard truths, hopeful lessons, and a reminder that humility is at the heart of conservation. Read the blog for more from this episode.

"Sometimes steady leadership, or keeping the park on course, is the most important thing we can offer." Notable Moments [00:01:00] Jon’s work with the Parks Institute at UC Berkeley [00:02:20] International consulting and training park managers abroad [00:04:15] Encouragement for park leaders during uncertain times [00:08:30] Lessons from history and why tough times lead to renewal [00:13:28] The balance between risk-taking and steady leadership [00:17:40] Revisiting the idea of a standalone National Park Service [00:21:54] Jon’s vision for the future of national parks [00:28:53] Reforming concessions and improving visitor experience [00:30:39] Lessons from international park systems [00:33:27] The role of parks in healing and uniting a divided nation Former National Park Service Director Jon Jarvis joins Jody Maberry to share insights on the challenges and future of national parks. They discuss lessons from history, the importance of steady leadership, and how partnerships, Indigenous relationships, and glob

"Every contact we have is an opportunity to build or destroy a relationship." Notable Moments [00:02:00] – Why law enforcement consistently ranks among the most debated topics in parks [00:06:20] – Chip’s background, love for the outdoors, and how nature shaped his perspective [00:08:16] – The assumption that all rangers are law enforcement officers [00:11:00] – How uniforms and appearance influence public perception of park rangers [00:18:55] – The importance of branding, presence, and professionalism [00:22:35] – Lessons from SWAT about shifting how officers show up in communities [00:27:29] – The risks rangers face when authority is assumed but not backed by training or tools [00:33:11] – Why connection and trust must remain the primary role of law enforcement in any setting [00:37:54] – The reminder that passion and authenticity cannot be faked in public service [00:43:56] – Chip’s insight: there are no perfect solutions, only trade-offs [00:45:35] – Leadership as the key to finding common ground and bala

"You take care of the people, and they will take care of the park." Notable Moments [00:01:26] Introduction to the four types of park managers [00:02:04] Deep dive into People First management [00:14:24] Park First leadership and its focus on stewardship [00:26:56] Process Driven management: pros, cons, and structure [00:36:14] Personality Driven management and its unpredictable nature [00:45:14] Phil’s insight: success is found in a hybrid model In this episode, Jody Maberry and Phil Gaines explore the four primary types of park managers: People First, Park First, Process Driven, and Personality Driven. They reflect on the advantages and cautions of each style while sharing personal stories and leadership lessons. They emphasize the importance of authenticity and the value of blending leadership approaches to best serve parks, staff, and visitors. Read the blog for more from this episode. Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.facebook.com/theparkleaders/

 "Every park has trees and trails. What makes people come back is you." Notable Moments [00:03:05] – Starting the keynote, the outhouse story that sparked an award [00:07:24] – Transition from financial analyst to ranger life [00:14:07] – Pandemic pressure and park visitation boom [00:19:02] – Shifting from surviving to thriving post-2020 [00:26:49] – Importance of all roles: field and office [00:30:01] – Why park staff are the defining feature of any park [00:33:20] – Difference between “learned” and “earned” park stories [00:38:27] – Parks’ impact on quality of life, not just economy [00:42:41] – Michigan’s leadership in innovation and conservation [00:47:44] – The importance of gatherings like in-service Jody Maberry delivers his full keynote from the Michigan DNR in-service gathering, reflecting on the theme “Back to the Future of Parks.” He shares memorable stories and lessons from his time as a park ranger, during the pandemic, and how park professionals can shape the future of outdoor spaces. With hum

"Too often today everything is tech and screens… but picking up a book, putting on a pair of glasses, and seeing something really cool—it’s inspiring and fun." Notable Moments: 00:03 – Dave’s early love for camping and the outdoors 04:47 – How 3D photography became part of his storytelling 08:44 – Behind the scenes of the Theodore Roosevelt 3D photo 11:22 – Overview of parks included in the book 13:43 – Hidden gem tip for Acadia National Park 17:20 – How kids reacted to the 3D book 21:04 – Leadership advice: “Say yes, then figure it out” 24:55 – Dave’s website and Skull Rock Podcast Jody Maberry welcomes Disney animator turned author Dave Bossert to discuss his immersive book 3D National Parks Like You’ve Never Seen Them Before. Dave shares how the project was inspired by View-Masters, the magic of 3D photography, and the importance of sparking curiosity about parks, especially for kids who may not have visited one. The episode also touches on leadership lessons from the animation world and how saying “yes” o

“National parks are sacred not because of what we build, but because of what we protect.” Notable Moments [00:00:20.320] Introduction of Sacred Landscapes [00:01:23.010] Sam’s unexpected inspiration to write the book [00:08:14.120] The emotional transformation of spending years on the road [00:18:03.540] National parks vs. theme parks — how they serve the public differently [00:31:45.600] Designing places that spark reverence [00:49:45.430] The legacy Sam hopes Sacred Landscapes will leave In this episode, author and National Park volunteer Sam Gennawey shares stories from his six-year, 175,000-mile van life journey through U.S. national parks. Known for his writing on theme parks and urban planning, Sam offers a fresh perspective on the intentional design and emotional power of natural spaces. He discusses the origins of his new book Sacred Landscapes, the personal transformation of long-term travel, and the connection between preserving spaces and creating meaningful human experiences. Read the blog for mor

“You don’t have to come from parks to lead in parks. But you do have to embrace the culture, listen, and lead with purpose.” Notable Moments [00:02:00] Starting out as a seasonal worker builds a foundation [00:03:40] Promoting park managers without prior experience [00:05:18] Success stories of hiring from outside the park system [00:08:48] Benefits of diverse backgrounds in leadership [00:14:50] Importance of honoring legacy while bringing fresh ideas [00:21:34] Staying close to your point of service [00:23:00] Advice from Lee Cockerell: take notes and observe early Can someone manage a park without ever having worked in one? Jody Maberry and Phil Gaines say “yes” and explain why in this listener-inspired episode. They received an email from Freddie, a new park manager in New York with no prior park experience. Together they unpack how fresh perspectives, paired with respect for legacy, can benefit any park system. Phil shares stories of success when hiring “off the street” and reinforces the importance of s